How to set up utility in Japan? In the previous article, we covered how to set up gas for your home. In this article, we will guide you through the steps to have electricity connected to your home.
This article is based on the information provided by TEPCO Energy Partner.
Table of Contents
Step1: Contact the Electricity company you used at your previous residence
When you decide to move, the first step is to contact your current electricity provider. Contact them by phone or online to inform them of the termination. It’s helpful to prepare the following information in advance, as you will likely be asked for it.
What you need for a phone call or online registration:
- Subscriber information such as your name, phone number, and customer ID.
- Your current address.
- Desired date and time for service termination.
Step2: Contact your preferred electricity company for your new residence
Once your moving date has been confirmed, please contact the new electricity company at your new residence to arrange for electricity connection. If you plan to continue using the same electricity company at your old residence, it is advisable to register for your new place during Step 1 for a smoother transition.
Step3: Switch off the electricity breaker
On the day you move out, simply, switch off the electricity breaker to complete the process.
Step4: Switch on the breaker for the electricity start date
On the day of your move, switch on the breaker for the electricity start date. In general, it is not necessary for workers to be present. However, depending on the building, there may be cases where attendance is required, such as when transmission work is necessary. It is smoother to confirm this in advance during Step 2. For conventional breakers, follow these steps to turn them on and make the electricity usable:
- Turn the amperage breaker knob to “ON.”
- Turn the leakage breaker knob to “ON.”
- Turn the wiring breaker knob to “ON” (for safety devices, close the lid).
- Confirm that the electricity is usable.
For further information, please refer to this page from TEPCO. Please use your browser’s translation function to view it.
Points to Note
- Electricity Disconnection Time
The disconnection time may vary depending on the electricity provider. For example, with TEPCO, it seems that electricity is available until the end of the disconnection date, but it is set to stop at midnight on the disconnection date. It is unlikely that your moving out procedure will continue until the night of the moving date, but please consider this in conjunction with your schedule.
- First Electricity Bill
In many electricity companies, the payment method for the first electricity bill when you initially contract with them is often done through payment slips. You can take the payment slip that arrives at your home from the electricity company to a bank, post office, or convenience store to make the payment. Convenience stores are convenient because you can make payments there even on Saturdays, Sundays, holidays, and at night. For example, with TEPCO, you receive the initial billing amount via SMS, and from there, you can also pay using methods such as credit cards. Please confirm with the new electricity company during Step 2 regarding the payment methods available when contracting with them.
